Deleting your organization
During Limited Availability, Gnok deletes organizations on request.
Before you ask
Export anything you want to keep. Deletion can't be undone once the waiting period ends.
Ask for deletion
Email support@gnok.com from the address of one of your organization's administrators, with:
- your organization's sign-in name (for example
acme_corp); - a line confirming you want the organization and all its data deleted.
We may reply to confirm before we act.
What happens
- Right away: nobody can sign in to the organization any more, and existing sessions are signed out.
- For 7 days: the organization is kept in case you change your mind. Email support@gnok.com within that time to cancel.
- After 7 days: the organization's catalogs, tables and files, members, settings and history are deleted. Copies in backups expire on their normal schedule.
The organization's sign-in name becomes available again once it has been deleted.
Leaving an organization instead
If you only want to leave an organization someone else administers, ask one of its administrators to remove you. Your data in that organization belongs to it, not to you.